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At WakeBallast.com, we’re committed to getting your gear to you fast and safe.

• Orders typically ship within 1–2 business days.
• We use trusted carriers such as UPS, FedEx, and USPS. Shipping times vary based on destination and service selected at checkout.
• Calculated at checkout based on your location and item weight.
• Available on select products or promotions—look for the free shipping badge!
• You’ll receive a tracking number via email as soon as your order ships.
  

Note: We do not currently ship internationally. U.S. domestic orders only.

🔁 Return Policy

We want you to be completely satisfied with your purchase.

• Items can be returned within 30 days of delivery.
• Products must be unused, in original packaging, and in resellable condition.
• A 15% restocking fee may apply to certain returns.
• Customers are responsible for return shipping unless the item arrived damaged or defective.
• Issued to your original payment method within 5–7 business days after we receive and inspect the item.
  

Damaged or Incorrect Orders?

If your order arrives damaged or incorrect, contact us at support@wakeballast.com within 7 days of delivery. We’ll make it right—fast.

📩 Questions?

Need help with shipping or a return? Reach out anytime:

Email: support@wakeballast.com
Phone: 877-321-7962